Paradigm Business Solutions provides managed IT Service for businesses in the Sacramento area including adjoining cities like Rocklin, Roseville, Elk Grove and Woodland, California
Unlimited Phone Support
Unlimited On-Site Support
Unlimited Remote Support
Line of Business Applications Monitoring and Maintenance
Microsoft Patch Management
Event Log Monitoring
Drive Space Monitoring
Printer Management
User Account Administration
File Sharing Permission Administration
Security Administration and Management
Virus Definition & Prevention
Online Asset Management
Online Trouble Ticket Management
Local Backup Monitoring
Offsite Backup Monitoring
LOB application consulting
Software and hardware consulting
Process and development (SOP) consulting
VCIO Services
VCIO Budgeting
Project Management
Enterprise EDR antivirus: SentinelOne.
Firewall: Fortinet configured to Fortinets best practice policy.
Ransomware remediation and detection: Huntress.
Backup and business continuity: Datto.
Backup retention policy: Seven years.
Backup policy: Hourly backups both cloud and on premises encrypted.
Workstation patch policy: Weekly updates on Thursday at 4:00PM. Patches include critical and secu-rity only. Reboots required and automated.
Server patch policy: Monthly critical and security only. Reboots are manual.
Server and workstation remote monitoring: Datto. Over 500 Monitors and policy’s configured
DNS filtering: Fortinet.
Web filtering: Fortinet.
Wireless network. Fortinet Public and internal separation.
Email: Office 365 licensing.
Email encryption: Microsoft 365.
Email spam filtering and phasing protection: IronScales.
