Finance IT Services

FINANCIAL COMPANIES

We totally understand financial software with the specific financial systems used by investment manag-ers to drive real success. We are agile with quick solutions and professional service. We understand your industry. We are trustworthy and can build positive relationships with office staff. We empower our cli-ents for real success from behind the scenes, quietly and affordably.

Lacert, TSheets, Quickbooks and Timeslips

We are extremely knowable of the financial professional specific Sardanes-Oxley guidance and policy procedures and can ensure your practice is on the right path of following these guidelines.

Our backup systems are state of the art. We not only backup your data but your system as a whole. Backups are running hourly locally and cloud. They are encrypted and we can bring a system online with-in 10 minutes if an issue does occur so you can keep working as if nothing happened.

Comprehensive knowledge is needed for real tinkering. Recovery is only a phone call away.

We proactively monitor your IT and computer systems to predict and remedy potential issues before there become real problems and stop production.

We have several tools to assist clients with their IT needs. We are available via phone, remote or onsite support.

Paradigm is a Microsoft Cloud Solution Provider and uses the full Microsoft 365 suite of email security to keep information flowing. We also use third party services to ensure emails are encrypted and not breeched while in transit and resting and use anti-phishing and spam protection.

Paradigm uses next generation anti-virus and ransomware prevention and remediation to stop ransom-ware and malware from attacking your systems.

We use enterprise level UTM firewalls to protect our clientŲµs network from hackers and ransomware attacks. We have extensive experience in LAN, WAN, VPN and WLAN technologies.

We can run cabling for your audio, visual or network needs.

We are a cloud VOIP provide too. We can outfit your office with a cloud VOIP phone system.

Check out our Premier Management Support Plan here.

PARADIGM'S PREMIER MANAGEMENT SUPPORT PLAN FOR THE FINANCE INDUSTRY

We offer one simple service plan. No need to pick and choose a plan.

We will do whatever it takes for a client and will assist with items that are not exactly IT related. For example if your business needs assistance setting up Google My Business or Google analytics, we can help. Or vendor liaison, calling technology, software or support vendors on clients behalf.

We are highly communicative with our clients to make sure our clients technology issues are addressed and resolved correctly quickly.

We do not leave cable messes. Cable management is a big part of the job. It physically shows our meticulous and detailed mindset.

We will repair issues the correct way. No band aids ever.

Premier Management Support Plan:

  • Unlimited Phone Support
  • Unlimited On-Site Support
  • Unlimited Remote Support
  • Line of Business Applications Monitoring and Maintenance
  • Microsoft Patch Management
  • Event Log Monitoring
  • Drive Space Monitoring
  • Printer Management
  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration and Management
  • Virus Definition & Prevention
  • Online Asset Management
  • Online Trouble Ticket Management
  • Local Backup Monitoring
  • Offsite Backup Monitoring
  • LOB application consulting
  • Software and hardware consulting
  • Process and development (SOP) consulting
  • VCIO Services
  • VCIO Budgeting
  • Project Management
  • Enterprise EDR antivirus: SentinelOne.
  • Firewall: Fortinet configured to Fortinets best practice policy.
  • Ransomware remediation and detection: Huntress.
  • Backup and business continuity: Datto.
  • Backup retention policy: Seven years.
  • Backup policy: Hourly backups both cloud and on premises encrypted.
  • Workstation patch policy: Weekly updates on Thursday at 4:00PM. Patches include critical and secu-rity only. Reboots required and automated.
  • Server patch policy: Monthly critical and security only. Reboots are manual.
  • Server and workstation remote monitoring: Datto. Over 500 Monitors and policy’s configured
  • DNS filtering: Fortinet.
  • Web filtering: Fortinet.
  • Wireless network. Fortinet Public and internal separation.
  • Email: Office 365 licensing.
  • Email encryption: Microsoft 365.
  • Email spam filtering and phasing protection: IronScales.
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