Dental IT Services

DENTAL OFFICES HAVE UNIQUE NETWORK SECURITY REQUIREMENTS

We have several years of experience working with all forms of dental practice management and imaging software, hardware, sensors, cameras, third-party services and tools too. We are agile with quick solutions and professional services. We understand the dental industry’s specific needs when it comes to their mission-critical info-systems technology platforms.

Now more than ever, it’s important to make sure your customer data is locked down tight. Paradigm is a Health Insurance Portability and Accountability Act (“HIPAA”) compliant IT vendor. We are trustworthy and build positive relationships with you and your office staff. We empower our dental clients for real success from behind the scenes, quietly and affordably.

We have been working dental specific IT since 2014 and have a vast knowledge of dental specific practice management, imaging and 3D imaging knowledge. Including: Dentrix, Eaglesoft, Carestream, OpenDental, TDO, EasyDental, Dolphin, PracticeWeb, CurveDental, Dexis. Instrumentarium, Sidexis, Romexis, OMS Vision, DSN and many others.

We are extremely knowable in dental specific HIPPA guidelines and regulations and can ensure your practice is on the right path of following these guidelines.

Our backup systems are state of the art HIPAA compliant. We not only backup your data but your server as a whole. Backups run hourly both locally and to an encrypted cloud. Our backup system can bring your whole network back online within 10 minutes if an issue does occur so you can keep working as if nothing happened.

Comprehensive knowledge is needed for when you have a real IT emergency. Recovery is only a phone call away.

We proactively monitor your IT and computer systems to predict and remedy potential issues before there become real problems and stop production. We also use automation to deploy important security updates after they are tested to make sure your network is secure.

We have several tools to assist clients with their IT needs. We are available via phone, remote or onsite support.

Paradigm is a Microsoft Cloud Solution Provider and uses the full Microsoft 365 suite of email security to keep information flowing. We also use third party services to ensure emails are encrypted and not breeched while in transit and resting as well as anti-phishing and spam protection.

Paradigm IT uses next generation anti-virus and ransomware prevention and remediation to stop ransomware and malware from attacking your systems.

We use enterprise level UTM firewalls to protect our clients network from hackers and ransomware attacks. We have extensive experience in all types of networking services.

We can run cabling for your audio, visual or network needs.

We are a cloud VOIP provide too. We can outfit your office with a cloud VOIP phone system that may cut your phone cost and improve your current phone systems performace.

Check out our Premier Management Support Plan below.

Premier Management Support Plan for Dentists:

  • Unlimited Phone Support
  • Unlimited On-Site Support
  • Unlimited Remote Support
  • Practice management and Imaging
  • Application Monitoring & Maintenance
  • Microsoft Windows Patch Management
  • Printer Management
  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration & Management
  • Online Asset Management
  • Online Trouble Ticket Management
  • Work from Home Remote Tool
  • Technology Consulting and Dental Software Customization
  • Project Management
  • HIPAA Enterprise EDR antivirus: SentinelOne
  • HIPAA Ransomware remediation and detection: Huntress
  • HIPAA Email encryption: Datto SAAS Defence
  • HIPAA Email spam filtering and phishing protection: Datto SAAS Protect
  • HIPAA Compliant Managed Firewall: Watchguard
  • HIPAA Vault Backup and business continuity: Datto
  • Backup policy: Hourly backups both cloud and on-premises encrypted 
  • Workstation Patch Policy: Weekly updates on Thursday at 4:00PM Patches include critical & security only Reboots required & automated
  • Server patch policy: Weekly updates on Sunday at 4:00PM Patches include critical & security only Reboots required & automated
  • Workstation & Server remote monitoring: Datto Over 500 Monitors & policies configured
  • Server Network Operations Center (NOC) 24/7 Monitoring and Remediation
  • 25% Discount Rate on Projects
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